E-Commerce & Retail
Sell while you sleep - support, recovery and repeat buyers on a system.
AI support, recovery funnels, review and loyalty systems, and reporting that ties marketing to orders.
The problem
Online and multi-store retailers lose revenue in the gaps between systems: product questions unanswered at night, abandoned carts never followed up, support spread across inboxes and stores, and no single view of what marketing actually sold. The technology exists to close every one of those gaps - it just has to be connected, once, properly.
Always-on customer answers
AI chat and messaging that answers product, shipping and returns questions from your approved information - and brings in a human the moment a conversation needs one.
Cart and browse recovery
Automatic, well-mannered follow-up for abandoned carts and viewed products, with offers you approve.
Reviews and repeat buyers
Post-delivery review requests, loyalty and reactivation campaigns, and a dashboard that ties campaigns to orders.
What we watch for you
| How customers and money move | Where it breaks today | How Dev's Consulting handles it |
|---|---|---|
| Product and order questions | Asked at night; answered next day - if at all | Instant answers from approved information, human handoff built in |
| Abandoned carts | No follow-up, or one generic email | Multi-step recovery across email and text, offers approved by you |
| Support across stores and channels | Every location answers differently | One inbox, one set of answers, every channel |
What you get
- ✓AI customer chat and messaging
- ✓Abandoned-cart recovery funnels
- ✓Review and loyalty programs
- ✓One support inbox for every channel
- ✓Campaign-to-order reporting
The Box, tailored for your industry
Questions, answered straight
The major store platforms (including Shopify and WooCommerce) and marketplaces. On the free call we map your exact stack and what connects.
It acknowledges, captures the details and hands off to a human fast. Complaints are never argued with by a machine.
Let's close the gaps your store leaks through.
One free call. We look at where your leads leak today and tell you honestly what you need - and what you don't.
Book a free call